In a nationally representative survey conducted in late September, we asked 1,125 Americans to score 21 gripes on a 1-to-10 scale, 1 meaning an experience 'does not annoy you at all' and 10 meaning it 'annoys you tremendously.'
Hidden fees scored 8.9 overall; inability to reach a human, 8.6. Mean scores for all the gripes are in the chart below.
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Queries for Beltane / May Day
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